Frequently Asked Questions

As a leading insect screen supplier to homes & businesses across the world – here are some of the common questions we get asked.

 

What is the screen made of?
Answer: The screen is made of durable and quality materials, that are hardly visible (aesthetics), that do not rust or shrink and are washable.

It comprises of:-

Flyscreen Mesh

The fly screen mesh is Phiferglass, standard 18 X 16 (thread count per square inch) mesh insect screening, and is woven from permanent glass yarn, coated with a protective vinyl to ensure lasting beauty, color and flexibility. It is produced under the most exacting conditions to meet extremely rigid specifications. Phiferglass is noncombustible and will not rust, corrode or stain. Dark Phiferglass screens offer the best outward visibility of the product line.

Flyscreen Frame

The frame is made from a strong flexible material that is very durable and has a professional finished appearance

Velcro Strips

Long-lasting and made from a new-generation of permanent gum glue. The screen is held and secured together using a the specially designed interlocking border edge which secures the mesh. The mesh with the professionally finished frame edge than is applied to the velcro strip you have placed around your window frame.

Can I try out the insect screens one window at a time?

Answer: Absolutely!

In fact, we encourage you to do so. We know that when you try out the effectiveness of our screens by buying only 1-2 units for those windows where mosquitoes (and other insects) enter your house – you will absolutley love them and will want to install these screens on every window.

Because there is FREE SHIPPING – you have no pressure to order multiple screens at one time (in an effort to save money on shipping).

Simply order as many as you need, when you need. (ie try our x1 or x2 as suggested above)

 

Is it easy to install?

Yes, it is.

There is no need for any tradesman equipment or tools. Every boxed set of magnetic insect screens comes with detailed instructions (including video instructions) that you can easily follow.

It should take about 15-20mins to set up each screen.

First timers may take a little longer to measure, cut, assemble the flyscreen and then install onto the frame. But rest assured that with some practice and confidence, following installations will take much less time to complete.

We do recommend you spend considerable time ensuring your existing window (frame area) is free of dust & oil. This will ensure that the magnetic strip secures to your window frame well which will in turn keep the flyscreen firmly attached.

For ease of setup, use a good and clear working floor space where you can easily lay down the flyscreen frame as you do the set up.

Do you provide an installation service?

The DIY kit for our screens is extremely easy-to-install, you can find the installation video here.

With that said we do understand that some people prefer to engage hassle-free installation service. 

We recommend a great online service called Airtasker. Simply order your screens online here and when they arrive co-ordinate a local handyman from Airtasker to come and fit them for you.

Is the size of the screens fixed? I only see x3 sizes on your website

No – our magnetic insect screens can be easily customized (ie cut to fit any window size)– at the time of installation.

The custom fitting of the screen to your specific window is done when installing by cutting the PVC frame to a size to fit your window.

We recommend you buy a one of the screen sizes slightly larger than the window you wish to install it on – so you can cut the frame to size.

To help you save money & to minimize waste, we provide x3 standard sizes that you can buy – which match closely average window sizes across the globe.

Will it fit my window?

Answer: YES…. These screens can be fitted on any window frame.

It is suitable for most window types: sliding, push-out casement, louvres.

The screen affixes to your window frame using a strong 3M adhesive. This adhesive can attach to all types of surfaces, including: aluminum alloy, PVC, plastic, wood, steel etc

How do I measure me window so I know the size of flyscreen is best for my window?

For the detailed way of taking measurements, see the photo & detailed method on our product page here.

The idea is that you measure your existing window using the method shown and then choose the next closest size to buy. For example, if your window size is 112cm x 95cm, choose 120cm x 100cm (= model 1210).

What color is the flyscreen mesh?

Answer: Available in Charcoal.

Will the velcro strip be effective over long periods time?

The velcro strip around your window frame will not lose its adhesive and shape under normal home use conditions.

Our velcro strips are manufactured to world class quality. The self adhesive compound used to stick the velcro to the window frame is from a the leading international company.

How long will the screen last?

Our screens are manufactured to last for more than 10 years under normal use. The 3m magnetic strips are guaranteed for life.

If for any reasons any of the other parts faulter (eg. mesh is torn), you can easily buy a replacement part from us without having to fully replace the window screen.

We have readily available accessories for all of our screens which allow you to make minor repairs easily when/if required.

Will ventilation of brightness of my house be affected by the screens?

No it will not

The grey/charcoal colored window mesh appears invisible from any distance further than a few feet.

This is the primary reason we do not make the mesh out of other colours (example: white, green).

If you allow the window mesh to become very dusty (after a few months of use), you will see a film of on it.

To return it back to its original (new looking) condition – simply remove the screen and wash it (see how to wash your screen tip in this set of FAQ’s)

For ventilation of your space, normal airflow is not affected by the newly installed screens and air will be able to move freely in and out of your house.

In fact, this is the one of the main reasons why our customers install our screens: in an effort to keep the windows open (allowing airflow) while keeping the mosquitoes, lizards, flying cockroaches and other creepy crawlies out.

Can I make multiple screens from x1 big screen?

Answer: Check the sizings of your smaller windows. The general answer is yes (but you have to request more corner pieces from us  – which we are happy to provide)

Do you have a shop location?
We are a “online insect screen supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.
Do you sell accessories?
Yes we do. If you need accessories for your screen (like extra corner pieces, joiners, extra mesh etc etc, you can buy these separately.
How do I clean the screen?

Cleaning is very easy and simple.

It is an idea to wash your new window screen once every 1-2 months or even more if you find the mesh is dusty..

The way to clean your screen is by placing your screen against the wall or even hang it on a clothesline, and simply hose it down with water.

Alternatively, you can use a soft sponge or cloth, with some gentle detergent.

After washing simply let the screen drip dry.

General cleaning of your Magnetic Window screen will not affect the magnetism.

Some of our customers also like to quickly vacuum the screen while it is still on the window. This works well also!

Can I use the window screen to keep my cat safe at home?

Yes you can!

In fact many of our customers install these screens to keep their cats safe.

For this purpose, they only install the mesh on those windows where their cats like to look at. This is a very cost effective way of using our window mesh.

Our customers who adopted their cats from the various shelters confirm that our window screen mesh is accepted by their fosterers.

Our screens are ideal for those owners who need to keep their cat safe in highrise buildings & condo’s. 

No.1 Tip When Buying Your Insect Screen From An Online Supplier

Order the frame size that is slightly larger than the window you want to screen – so you are able to cut the frame to fit (no tradesman tools required).

Insect Screen Step By Step Installation Guide

  1. Apply the velcro strip around your window frame (this is self adhesive product & is very strong)
  2. Cut your screen to size & affix the border edging (the mesh is secured to the screen edging by using a by velcro)
  3. Attach the velcro edged screen to the velcro strip around your window
  4. Enjoy your open window and let air in to your house without any bugs, flies, spiders or mosquitoes
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