{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the USA on orders of USD 50 and over. BELOW that threshold the only rate the checkout offers is Express Shipping at USD 22, so on a single USD 29 item the postage is USD 22; express is also available above the threshold as a paid upgrade. Orders are handled in 24 to 48 hours, then 5 to 7 days on the road, and tracked from there.",
    "content": "Delivery & Shipping Information Last updated 2026-09-06. This policy is reviewed periodically; if anything here is unclear, ask us before you order. What delivery costs Orders of $50 or more: free delivery across the USA. Orders under $50: Express Shipping at a flat $22. This is the only rate the checkout offers below the threshold, so on a single $29 item the postage is $22. Express Shipping on any order: $22, whatever the basket is worth. How long it takes 5 to 7 days for delivery. That is on top of a 24 to 48 hour handling and\nprocessing time while your order is picked and packed, so count from the day\nafter you order rather than from the hour. Ordering from outside the United States Our checkout accepts international addresses and offers the same two rates,\nand we have shipped abroad. We cannot promise a delivery window outside the USA,\nand any customs charges are the buyer's, so email us before you order from\noutside the country and we will tell you what we know. Tracking You will receive an email with a tracking number once your order ships. We\nreceive the code from the carrier when the parcel is collected, which is why\nthere is nothing to send in the first 24 to 48 hours. Enter it on the Track Your Parcel page. For logistical reasons items in the same purchase may be sent in separate\npackages, so a partial delivery is not a lost parcel. Our delivery partners If you have any other question about delivery, contact\nus and we will do our best to help.",
    "url": "https://petbarrier.net/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Fifteen days from purchase to return an unused item, with a $29 per order handling charge and return postage paid by the customer on a change of mind. A cancellation before shipping carries a 12.5% service and processing fee. Neither charge applies to a faulty, damaged, incorrect or undelivered order. That is this shop's own published policy: United States federal law gives no statutory cooling-off period for an online purchase, and rights under federal and state consumer protection law are unaffected. Goods must come back unused and in resaleable condition.",
    "content": "Refunds & Returns Policy Last updated 2026-09-06. This policy is reviewed periodically; if anything here is unclear, ask us before you order. If you are not satisfied with your purchase we are here to help. This page is\nthe whole policy, so what it says is what applies. Cancelling an order An order can be cancelled at any time until it ships. Most orders ship within\n24 hours, so contact us within 12 hours if you need to change or cancel one. A 12.5% service and processing fee applies to a cancellation. Once packing and shipping have started an order can no longer be cancelled, and\nthe returns policy below applies instead. Returns Products can be returned within 15 days of the original\npurchase. Where the reason for the return is any of the following, a non-refundable $29 per order packing and handling charge applies and the item\nmust be shipped back, at your cost, to the warehouse your package came from: A better price found elsewhere A change of mind It does not fit It is no longer needed The wrong item was ordered To be eligible for a return, please make sure that: The product was purchased within the last 15 days The product is unused and in its original packaging You have the receipt, order confirmation or proof of purchase from this website We cannot accept returns of purchases made from third-party retailers.\nProducts that do not meet these conditions cannot be considered for return. Faulty, damaged, incorrect or missing orders None of the charges above apply when the fault is ours. Damaged on arrival or missing parts: tell us immediately and our customer service team will deal with it. Wrong item sent: tell us immediately and we will put it right. Order not received: tell us immediately and we will chase the carrier. Nothing in this policy limits any right you have under the consumer law of\nyour state, including rights relating to goods that are faulty or not as\ndescribed. Refunds Your refund is processed 24 to 48 hours after we receive the returned item.\nIt goes back to the payment method you used, or can be held as credit against a\nfuture purchase if you would rather. Starting a return Email caseresolution@customersupport.care with your order number and what has gone wrong, and we will tell you where to\nsend the item.",
    "url": "https://petbarrier.net/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Pet Barrier Company collects, uses, shares and protects your personal data, including cookies and analytics. Card details are entered on the payment provider's own form and never reach this website.",
    "content": "Privacy Policy Last updated 2026-09-06. This policy is reviewed periodically; if anything here is unclear, ask us before you order. This policy covers petbarrier.net, which is operated by Pet Barrier Company.\nIt says what we collect, why, who else sees it and what you can ask us to do\nabout it. What we collect When you order: your name, delivery address, email address and, if you give one, a phone number. We need these to ship the order and to email you about it. When you pay: nothing. Card details are entered on our payment provider's own form and never reach this website or our servers. When you contact us: whatever you put in the message, plus your email address so we can reply. When you browse: anonymous usage statistics through Google Analytics, and the technical request data any web server records. Who processes it, and what for Stripe and PayPal take the payment. They receive the amount, the currency and your payment details, which they hold, not us. Resend sends your order confirmation and shipping emails. Vercel hosts this site and Cloudflare serves it and routes our email. Supabase stores the order record our warehouse picks from. Google Analytics gives us anonymous traffic statistics. IntellextAI runs the chat widget, where one is shown. 17TRACK looks up a tracking code when you enter one on the Track Your Parcel page. We do not sell your personal information, and we do not share it for anyone\nelse's marketing. Cookies This site uses cookies and similar browser storage to keep your basket between\npages and to measure traffic. See the Cookie\nPolicy for the detail and for how to turn the optional ones off. How long we keep it Order records are kept for as long as we need them for accounting, tax and\nwarranty purposes. Contact messages are kept while the question is open and for a\nreasonable period afterwards. Analytics data is retained by Google under its own\nschedule. Your choices Email theteam@petbarrier.net and you can ask\nus to send you a copy of what we hold about you, correct it, or delete it. We\nwill keep only what we are required to keep for legal, tax or security reasons,\nand we will tell you what that is. Depending on where you live you may have\nfurther rights under your state's privacy law, and we apply this policy to\neveryone regardless. Children This site is not directed at children under 13 and we do not knowingly collect\ntheir information. Changes If this policy changes, the new version appears here with a new date at the\ntop of the page.",
    "url": "https://petbarrier.net/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Pet Barrier Company.",
    "content": "Terms & Conditions Last updated 2026-09-06. This policy is reviewed periodically; if anything here is unclear, ask us before you order. We provide services to you subject to the notices, terms and conditions set\nout in this agreement. Please read it before you go further: accessing, browsing\nor otherwise using this site means you agree to all of it. We may change this\nsite and these terms at any time. Acceptable use You must not upload, distribute or publish through this site any content,\ninformation or other material that: includes bugs, viruses, worms, trap doors, Trojan horses or other harmful code; is libellous, threatening, defamatory, obscene, indecent, pornographic or discriminatory, or could give rise to civil or criminal liability under the laws of the United States or of any other country that applies; or infringes the copyright, patents, trade marks, service marks, trade secrets or other proprietary rights of any person. Your age By using this site you confirm that you are 18 or older. If you are under 18,\nuse this site only with the supervision of a parent or legal guardian. Your licence to use this site Pet Barrier Company grants you a limited, revocable, non-transferable and\nnon-exclusive licence to access and use this site by displaying it in your\nbrowser, for the purpose of shopping and not for any commercial use or use on\nbehalf of a third party, except where we have agreed in advance. Any breach of this agreement immediately revokes that licence without notice. Content on this site Unless we have agreed otherwise in advance, all material on this site,\nincluding images, text, illustrations, designs, icons, photographs, audio and\nvideo clips, is for your personal, non-commercial use. You may not reproduce,\ndistribute, display, sell, lease, transmit, create derivative works from,\ntranslate, modify, reverse-engineer, disassemble or decompile this site or any\npart of it without our written permission. Orders We may refuse service, cancel an order or close an account at our discretion,\nincluding where we believe conduct breaches applicable law or is harmful to our\ninterests. Prices and availability can change without notice, and an order is\naccepted when we ship it. Accounts and passwords Where we issue you an identification or password, you are responsible for all\naccess to and use of this site by anyone using them, whether or not you\nauthorised it, and for keeping them confidential. Tell us immediately about any\nunauthorised use or any other breach of this site's security. Contacting us about these terms Email theteam@petbarrier.net .",
    "url": "https://petbarrier.net/terms-and-conditions/"
  }
}
